e-First National Bank

e-First National Bank,  FNB is the oldest bank in South Africa, and can be traced back to the Eastern Province Bank formed in Grahamstown in 1838. Today, FNB trades as a division of FirstRand Bank Limited. When looking at FNB’s history, two things in particular stand out. The first is a story of survival – different circumstances in South Africa have posed many great challenges in our history, all of which FNB has successfully met. This track record provides a strong foundation for our future challenges. The second is a story of people – our history has always been firmly influenced by the needs of the people we serve.

The Acacia tree in our brand logo is a suitable representation of our history. Our roots run deep in South Africa, and we have grown thanks to our commitment to serving the needs of our clients and communities.

A landmark development in FNB’s history took place in 1998 when the financial services interests of Rand Merchant Bank Holdings and Anglo American were merged to form FirstRand Limited. In the process, FNB was delisted from the JSE on 22 May 1998 to become a wholly-owned subsidiary of FirstRand, which was listed on the JSE on 25 May 1998. On 30 June 1999, the banking interests of FirstRand formally merged into a single entity to form FirstRand Bank. FNB, WesBank and RMB now trade as divisions of FirstRand Bank.

On the record

The FNB Archives Department was established in 1979 to carry out document research and make available to the public the important historical records accumulated by the bank.

The archives initially formed part of the FNB Museum. In May 1997, when the museum closed, it was decided to move the Archives to a new premise. The Archives cater for a wide variety of researchers from many fields of study, such as economic history, genealogy, economics, banking and management studies.

The bank’s historic records are open to bona fide researchers (restrictions do exist on certain material)

Archival holdings

Archive contact details


Being earth-friendly

At FNB, our vision is to transform a good business to a great business and to help create a better world.

Reports to society

FNB views sustainability as a business practice which creates value for stakeholders through managing environmental, social and governance factors impacting the company’s ability to generate sustainable profits. We are a values based organization, with core values of pride, accountability, innovation, Ubuntu and respect. These values serve as a guide when making business decisions and in our dealings with all stakeholders, including colleagues, customers, investors, suppliers, the community and the environment.

The Associate Model

Master your own destiny

The Associate Banker Model will change the face of our business as well as the industry and possibly your life; it has been designed to give the best people in the business the best opportunity to drive revenue for the bank and wealth for themselves.

The owner manager principle will give the incumbent the authority and autonomy to drive a retail branch as their own business.

We are looking for the highest calibre people to take our business forward. Are you one?


Online Banking

Bank your way

Take advantage of banking that goes beyond the traditional – whether you are already a client or new to FNB.
Experience unlimited banking that combines quality, usability, safety and easy-of-use to manage your money anywhere, anytime.

What you can do

Keep your own banking hours

Our online banking platform is not confined to traditional branch hours. You can view detailed balances, transfer funds between accounts, buy forex, activate, cancel or order FNB cards, and so much more, 24/7.

Online Banking features

  • View detailed balances and transaction history
  • Transfer funds between accounts
  • Make payments (including once-off payments)
  • Add, edit or delete recipients
  • Send money with eWallet
  • Send and receive global payments
  • Buy Forex and get it delivered to you
  • Open new accounts in under 10 minutes
  • Get personalised offers for upgrades, limit increases
  • Order new smartphones and tablets
  • Buy prepaid airtime, data and SMS bundles
  • Buy prepaid electricity
  • Buy and sell shares and Krugerrands
  • Download and recreate account statements
  • Place notice on your savings accounts
  • Manage your eBucks account and find partner stores
  • Cancel, order and activate FNB cards
  • Activate/update Online Secure
  • Link, top up and withdraw from PayPal
  • Contact your Premier or Private Banker
  • Locate ATMs and branches close to you
  • View Forex rates
  • Link the FNB Banking App
  • Register for Cellphone Banking and more

When facing any problems with the bank or for any clarifications, please contact the contact details provided below.


  • 087 575 9404

Operating hours

  • 08:00 – 19:00 (Mon – Fri)
  • 08:00 – 13:00 (Sat – Sun) (weekend)



  • If you are dialing from outside South Africa, dial the number below first followed by the 087 number above when prompted.
    Tel: +27 11 371 3711


Lost or stolen cards


  • 087 575 9406
  • 0800 110 132
  • 011 369 1189

Operating hours

  • 24 hours


  • If you are dialing from outside South Africa, dial the number below first followed by the 087 number above when prompted.
    Tel:+27 11 371 3711