Our dedicated team of doctors and nurses provide primary medical care as well as health education and promotion.
Important update—COVID-19
Alert level 2 Mauri Ora—Student Health
With the change in alert levels, Mauri Ora is resuming infection control and distancing precautions.
What this means:
- We are delivering the majority of our Health services online or by phone.
- If you have an appointment currently booked, you may be contacted to advise that this will no longer take place in person.
- Both Kelburn and Pipitea Mauri Ora remain open, however access to the waiting rooms will be restricted to those who are advised they need to come to an in-person appointment.
- If you have one, please wear a mask to your appointment. If you are advised to come in, you must phone and let us know in advance if you have any symptoms—a cough, runny/blocked nose, sore throat, fever, or are newly breathless.
- If you are concerned or feeling unwell, call 04 463 5308 or your usual GP if you are not enrolled at Student Health.
- Please be mindful that we are currently experiencing unprecedented demand and call wait times may be increased.
Health
- You can continue to book routine phone appointments with your GP by calling 04 463 5308.
- Telephone triage remains available for urgent on-the-day requests.
- In-person services such as immunisations, ongoing depo contraception, B12 & testosterone injections, and cervical smears can be booked by support staff directly by calling 04 463 5308.
- Prescription requests for your medication should continue to be requested using the Student Health (Mauri Ora) online form.
Some tips if you need to come in
- Tell us if you have a cough, runny/blocked nose, sore throat, fever or are newly breathless. If you have any of these symptoms, do not come to Mauri Ora without phoning first.
- If you have a mask, wear it.
- Try not to arrive early for your appointment, to keep time spent at Mauri Ora to a minimum.
- If you do arrive early for your appointment, wait outside if you can. Don’t enter the building until the time of your appointment.
- Check in with the support staff member at the door.
- You may be asked to wait outside, so dress for the weather and respect physical distancing. Your clinician may call you for further information.
- Use the hand sanitiser on entry.
- Remember to keep a distance of 1 metre—some parts of the waiting room will be blocked off.
We understand that this continues to be a worrying time for all students, particularly those with high health needs. Please contact us if you have any concerns about your health or wellbeing—call 04 463 5308.
At Student Health we continue to enrol new patients, so if you are a current student and haven’t yet registered you can do so on our website.
We will continue to provide updated information on our website and on social media channels.
Ngā manaakitanga
Students registered with Student Health receive free routine medical appointments. We recommend your register as soon as you can, before your first appointment. You’re eligible to register if you’re a New Zealand citizen, a resident visa or permanent resident visa holder, or fall under another category listed on the second page of our enrolment form.
All students, including registered patients, will need to pay for services that go beyond a general consultation, such as specialist services, vaccinations or travel consultations. See the pricing schedule below for a full list of costs.
International students
Charges apply for international students, although costs may be covered by your insurance. If you are an international student insured with the Studentsafe insurance scheme, Mauri Ora will bill the insurer directly for most of your visits, in accordance with your coverage. Other insurance companies cannot be billed in this way, so you’ll need to pay on the day of your appointment, and then claim reimbursement later from your insurer. If you’re unsure if this applies to you, ask when you book your appointment.
Pricing schedule
Charges effective from 10th August 2020.
Counselling
| Domestic and NZ aid student | International student | |
|---|---|---|
| Counselling session | No charge | $36-72 |
| Did not attend (DNA charge), standard consultation | $19.50 | $19.50 |
General consultations
| Registered with Student Health | International student | |
|---|---|---|
| Doctor—standard consultation | No charge | $72 |
| Nurse—standard consultation | No charge | $36 |
| Doctor—ACC consultation | No charge | $36 |
| Nurse—ACC consultation | No charge | $36 |
| Doctor—clinical triage | No charge | $36 |
| Nurse—clinical triage | No charge | $18 |
Other service charges
| Registered with Student Health | International student | |
|---|---|---|
| Prescription repeat (all urgent scripts incur $10 fee) | No charge or $10 | $18 |
| Did not attend (DNA) charge, standard consultation | $19.50 | $19.50 |
| Skin specialist consultation | $85 | $151 |
| Travel consultation (30 minutes) + cost of vaccines | $85 | $85 |
| Electrocardiogram (ECG) | $25 | $35 |
| Medicals—diving, driving, other (30 minutes) | $85 | $85 |
| Antarctic medical | $200 | $200 |
| Minor surgery + consumables | $125 | $200 |
| IUD insertion or removal (cost of device additional) | No charge | $85 |
| Implant insertion or removal (cost of device additional) | No charge | $85 |
| Aegrotat appointment* (follow-up appointments free) | No charge | $85 |
*Aegrotat appointments for domestic students not registered with Student Health is $40.
Consumables and vaccinations
| All patients | |
|---|---|
| Boostrix* | $35 |
| Cholera | $72 |
| Dressings | $10-20 |
| Hepatitis A | $101 |
| Hepatitis B* | $27 |
| Hepatitis A and B | $97 |
| Hepatitis A and typhoid | $139 |
| Human papillomavirus (HPV)* | $190 |
| Kenacort (steroid ini) | $20 |
| Liquid nitrogen | $10 |
| Measles, Mumps & Rubella (MMR) | No charge |
| Meningococcal – ACYW-135 (Menactra is free for eligible students^) | $103 |
| Pneumococcal* | $74 |
| Polio* | $74 |
| Rabies | $137 |
| Tetanus/Diptheria* | $25 |
| Typhoid | $70 |
| Varicella | $85 |
* May be eligible for funding in certain circumstances.
^ From December 2019, students aged 13–25 years old who are eligible for publicly funded healthcare in New Zealand and who are in their first year of living in tertiary halls of residence can have the Menactra vaccine (A,C,Y,W-135) given for free.
All prices displayed are subject to change without notice. Prices for minor surgery are indicative only and may change depending on the complexity of the procedure and any additional consumables that may be needed. All prices are GST inclusive.
Contact Mauri Ora
Students can access health and counselling services at a range of campus locations. Find the location and time that works for you.
Our Kelburn and Pipitea campuses offers student health and counselling services. Counselling services are also offered at our Te Aro campus by appointment.
Kelburn campus
Mauri Ora, Level 1, Student Union Building
Phone: +64 4 463 5308
Fax: (04) 463 5028
Email: [email protected]
Student Health opening hours
Monday 8.30 am–6 pm
Tuesday 10.30 am–6 pm
Wednesday 8.30 am–6 pm
Thursday 8.30 am–6 pm
Friday 8.30 am–4.45 pm
*Please note that our phone lines close at 4:45pm each day and all appointments from 4:30pm are pre-booked only. There will be no walk-in service during these hours.
Counselling opening hours
Monday: 8.30 am–4.45 pm
Tuesday: 10.30 am–4.45 pm
Wednesday: 8.30 am–4.45 pm
Thursday: 8.30 am–4.45 pm
Friday: 8.30 am–4.45 pm
Pipitea campus
Te Taunaki, Mezzanine floor, Rutherford House
Phone: +64 4 463 5308
Fax: (04) 463 5028
Email: [email protected]
Student Health and Counselling opening hours
Monday 8.30 am–4.45 pm
Tuesday 11 am–4.45 pm
Wednesday 8.30 am–4.45 pm
Thursday 8.30 am–4.45 pm
Friday 8.30 am–4.45 pm
Te Aro campus (counselling only, by appointment)
Library, 139 Vivian Street
Phone: +64 4 463 5308
Postal address
Student Health
PO Box 600
Wellington 6140
2020 closure dates
Student health and counselling services are closed at all campuses on weekends, public holidays, and a few other days in the year, as specified below:
- 20 December 2019 to 5 January 2020 inclusive—Christmas and New Year break.
- 20 January—Wellington Anniversary Day.
- 11 Feb—Team Planning Day.
- 14 April—University Holiday.
- 30 June—Team Planning Day.
- 24 November—Team Planning Day.
- 19 December 2020 to 4 January 2021 inclusive—Christmas and New Year break.