The University of Otago’s VPN (Virtual Private Network) service enables staff to connect to the University’s network from off-campus (e.g. from home or when travelling in New Zealand or overseas). You must have Internet access at your off-campus location to use the University of Otago’s VPN service.
The University of Otago’s VPN service:
- provides a secure and authenticated connection to the University network
- allows your computer to appear to be connected directly into the University network, as if you were on campus
- permits access to restricted services from off-campus (e.g. FinanceOne and central file storage)
- allows you to connect to your office computer from home (once you have set up the remote access/desktop feature on your work computer)
How to get access to the University of Otago’s VPN service
Before you can use the University of Otago VPN (UO-VPN) service:
1. Staff usernames are automatically enabled to access the VPN service – go to step 2.
If you are a student or use an external username, your username will need to be enabled for the VPN service. A staff member needs to request access to the VPN sertvice on your behalf. Please ask them to apply for VPN access via the Ask IT Customer Portal. They will be prompted to log in with their University username and password and need to add your username details to the request. Flash needs to be enabled in their web browser. Departmental approval is also required to request this.
2. Install the Cisco AnyConnect software onto the computer or mobile device that you are using to connect to the VPN service. Please read the following information for help with this:
- Windows (PC) computers
- Mac OS computers (please note that Mac OS X 10.13 and earlier are not able to use the AnyConnect software, and therefore neither can PowerPC based Macs. Please contact AskOtago if you need more information about this)
- Linux computers
- iOS devices
- Android devices
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