The University provides students with a professional primary healthcare service ensuring the health and wellbeing of our student community. Recently completing the CORNERSTONE practice accreditation programme, the University Health and Counselling Service is the highest quality standard a general practice can achieve in New Zealand.
Health and medical care
Services include:
- doctor and nurse consultations
- illness management
- family planning, sexual health and contraception advice and checks
- medical certificates – both general and specialised (eg scholarship medicals, Outward Bound medicals or medicals for insurance or diving)
- minor surgery, prescriptions, travel advice and immunisations
- injury management, eg, ACC injury assessments and treatment
- specialist dermatologist consultations.
Appointments
Appointments are available for all students who enrol with University Health and Counselling as their Primary Health Organisation (PHO).
Learn more about Primary Health Organisation enrolment.
Those who are enrolled with us, save money on consultation fees and prescription costs.
International students can also register and the cost of most services will be covered by your insurance.
If you aren’t enrolled with us or you are enrolled at another clinic you may be directed back to your usual doctor or to the closest accident and medical (A&M) clinic.
How to make an appointment
The quickest way to make an appointment is by phone. You can also visit the centre in person but this may take longer as there may be queues. When visiting in person or when calling in for your appointment, you must present your Student ID card.
Phone: 0800 698 427 – 0800 MY UHCS
Sexual Health
The nurses at UHCS can assist with any sexual health questions, concerns or testing. If you are enrolled with us please phone 0800 698 427 to make an appointment.
There is also a Sexual Health clinic jointly run by the AIDS Foundation and Auckland Sexual Health Service, which offers advice and free testing.
When: 12.30pm – 3.00pm, first Wednesday of the month during semester.
Where: Level 3 Kate Edger Information Commons (outside the University Health and Counselling Service)
The above service is funded for those at higher risk of HIV –specifically men who have sex with men, or people of African descent. Please visit the Ending HIV or NZAF websites to book an appointment.
If you don’t fit this profile and would like free HIV and syphilis testing, please visit the Ending HIV or NZAF websites for further testing facilities.
Counselling services
We offer a confidential counselling service, that provides a wide range of support services across all of our campuses. We have experienced counsellors and psychologists, and can provide brief therapy as well as group and academic consultations.
Our counselling services are free to all domestic students.
For international students, the service will be covered by your insurance policy.
Find out about our Counselling services.
Privacy
The Health Information Privacy Code sets specific privacy rules for agencies in the health sector. It covers the collection of health information, how it’s used and stored, and when it can be disclosed by health agencies.
The code takes the place of the information privacy principles for the health sector.
Gardasil vaccination
The gardasil vaccination is now avaliable for all female and male students who are New Zealand residents or citizens under the age of 27.
The gardasil vaccination is the best way to help protect against human papillomavirus (HPV). The vaccine works by causing the body to produce its own protection (virus-fighting antibodies) against HPV. For more information on the virus and vaccine head to the New Zealand website.
Diabetes clinics
A nurse-led Diabetes Clinic will be available at the University Health and Counselling Service at University of Auckland on the first Wednesday of each month, for students attending University of Auckland and Auckland University of Technology and residing in the Auckland catchment area.
For more information, download the Diabetes Clinic flyer
Repeat prescriptions
Repeat prescriptions without the need to see a doctor are available to
enrolled patients with certain stable conditions.
A previous visit to the University Health and Counselling Service is required.
You will still need to see you doctor at regular intervals for monitoring to review your progress.
How do I request a repeat prescription?
You can request through the Manage My Health patient portal. You first
need to register to access the portal. This can be arranged through the UHCS front desk.
You can also phone 0800 698 427 or email the nurse on [email protected].
All requests for repeat prescriptions are handled by one of our practice nurses, who will be in touch with you if there are any questions or concerns regarding your request.
Collection times
Your prescription will be sent directly to your preferred pharmacy and will be ready for you to collect in two working days.
Urgent Requests
If you need an urgent prescription you will need to be seen at UHCS.
Test results
Download our patient information sheet which explains our test results policy below.
- UHCS Test Results – Patient Information Sheet.Size: 75.0 kB.TYPE:PDF. Download this PDFfile. SIZE:75.0 KB.
Influenza Vaccinations
Domestic students who are enrolled at University Health and Counselling Service can get their influenza vaccine for $15 plus the $8 nurse fee. If you are an international student, this will cost you $15 plus the $35 nurse fee. Call reception on 0800 698 427 to make an appointment.
Healthcare – where should I go? campaign for new Asian migrants and students
Auckland DHB’s campaign provides information for new Asian migrants and students about health care services in New Zealand.
This is available in a number of different languages.
For more information, visit yourlocaldoctor.co.nz.