The University Of Auckland Accommodation Portal

Here you’ll find details on the fees for all residences, how we charge your room account, when you should pay, and how you can make payments.



The University of Auckland offers quality accommodation in the heart of Auckland City, at comparable prices to other New Zealand universities – making Auckland an affordable option.

Below is a comparison of fully-catered accommodation for 2020 across New Zealand institutions:

InstitutionResidencePer week*  
University of AucklandUniversity Hall$393
University of CanterburyUniversity Hall$389
University of OtagoUniversity College$417
Victoria UniversityTe Puni Village$482

*Fees shown above are as at May 2020 and are subject to change.

How do the fees work?

Accommodation fees are calculated for the full period stated in the residential agreement, and include utilities such as water, electricity, and access to University WiFi.

In the catered halls, meals are also included.

Accommodation fees for the term of your residential agreement are charged to your room account in the following way:

  • Advance payment and residential services fee:  These are charged to your account prior to the start of your residential period and payment must be received before you are permitted to check in.
  • Remaining balance: These will be applied to your account fortnightly according to the payment schedules below. You are required to make payment of each fortnightly chargewithin 7 days of the charged date.
  • Additional charges: It is your responsibility to ensure that any additional charges made to your account due to damages, defaulting on payments, or items purchased through the online shop are paid in full before you check-out.
But what about my deposit?

At the time you accept your residential agreement, you are required to pay $750 to secure your place ($650 accommodation deposit & $100 administration fee*). As the $650 deposit forms part of your overall accommodation fees, this credit will be applied to your room account at the beginning of your residential period, and goes towards your advance payment.

Please note: The period of the residential agreement is fixed. You will be required to pay for the accommodation for the full period you have agreed to even if you arrive later than the start date, or leave prior to the end date.

*The $100 administrative fee is not a part of your overall accommodation total.

Catered accommodation

Our catered first-year Halls of Residence give you a great environment to complement the start of your academic studies.

Halls of residence general information

Find out general information about our halls of residence, tours, locations and more.Read now

University of Auckland accommodation portal

Login to manage your account and apply for accommodation.Apply now

Grafton Hall

10A Carlton Gore Road, Grafton.Find out more

O’Rorke Hall

16 Mount Street, Auckland Central.Get details



Waipārūrū Hall

35 Whitaker Place, Auckland Central. Opening in 2020.See more

University Hall – Towers

30 Whitaker Place, Auckland Central.View now

University of Auckland accommodation portal

Login to manage your account.Apply now

Residential rules

These are the rules for all University of Auckland Accommodation

By signing a residential agreement for a university residence, you are agreeing to the terms of the residential rules for that residence for the full residential period.

Halls of Residence

These rules apply to residents of Grafton Hall, Grafton Student Flats (Carlton Pines and 50 & 62 Houses), O’Rorke Hall, University Hall – Towers, Waipārūrū Hall and Waipārūrū – Whitaker Block (Whitaker Hall) only.

Self-Catered Residences

These rules apply to residents of Carlaw Park Student Village, Grafton Student Flats (70 House & 6R Carlton Gore), Goldies Homestead, University Hall – Apartments, Te Tirohanga o te Tōangaroa, 55 Symonds, UniLodge Anzac/Beach, UniLodge Whitaker, and Waikohanga House only.

How do I make a complaint or appeal a decision?

If you wish to make a complaint or seek to appeal the decision relating to your University-owned and operated accommodation, write to: Associate Director for Campus Life (Accommodation) [email protected]

Contact Accommodation Solutions

We look forward to helping you with your accommodation requirements.

Physical address:

Accommodation Solutions 
Building 408
9 Grafton Road
Auckland 1010
New Zealand.

Office Hours: Monday to Friday, 8.30am – 5.00pm.
Phone: +64 9 373 7599 ext 87691  or  0800 864 467.
Hours: Monday to Friday, 8.30am – 5.00pm.

Postal address



Accommodation Solutions 
The University of Auckland
Private Bag 92019
Auckland Mail Centre
Auckland 1142
New Zealand.