RAKBANK, also known as the National Bank of Ras Al Khaimah (P.S.C) a Public Joint Stock Company, is one of the oldest and most dynamic banks in the UAE. Founded in 1976, the Bank underwent a major transformation in 2001, with a shift in focus from Corporate Banking to Personal and Business Banking.
Today, the Bank offers a wide range of personal and business banking services throughout its 27 branches and its portfolio of electronic banking solutions, which include Telephone and Digital Banking. It also offers Sharia-compliant personal and business banking services via its Islamic Banking unit, RAKislamic.
RAKBANK is a public joint stock company, headquartered in the emirate of Ras Al Khaimah, in the UAE. Its Head Office is situated in the RAKBANK Building on Sheikh Mohammed Bin Zayed Road in Ras Al Khaimah. The Bank is 52.76% owned by the Government of Ras Al-Khaimah and its shares are publicly traded on ADX.
RAKBANK is a proud member of the UAE Banking Federation (UBF) and as such, abides by the UBF stipulated, Customer Charter for all member banks. We concur with the Customer Charter to promote trust and best practices across financial services industry, providing customers with clear guidelines about the standard of service they can expect from their banks.
Online Banking
Introducing RAKBANK Business, an exclusive mobile banking app for our valued Business Banking and Corporate Banking customers which shall transform their Digital banking experience. From doing a seamless Funds Transfer seamlessly and securely to inquiring Trade Finance services and making VAT Payments online, this mobile app is a one stop shop serving all your business banking needs.
As a part of our product branding strategies, we have always wanted to introduce a dedicated app for our Business banking customers and we thought it’s time we launch it for you now.
Thanks to our user-friendly design and advanced suite of features, you can now enjoy banking that’s simpler, faster and secure across any device.
Below are the key features and services available on our Digital Banking mobile app:
| Services | Business Login | Corporate Login |
|---|---|---|
| Replacement of AAA Hard token with a mobile based RAKToken for convenient login and beneficiary addition for FT within UAE | – | ✔ |
| Convenient mobile app based- RAKToken Two factor authentication for securing the transactions | ✔ | – |
| Make VAT Payments to FTA | ✔ | ✔ |
| Upgrade to RAKelite Business | ✔ | ✔ |
| Role based workflow transaction authorization (maker checker transaction approval) for additional security.*For Business login customers, kindly contact our nearest RAKBANK Branch to apply for workflow transaction authorization. | ✔ | ✔ |
| Request for a No-Liability Certificate | ✔ | ✔ |
| Access account balances on Mobile app using biometric access on select devices | ✔ | – |
| Unified Login credentials with only one set of username and password across Desktop Browser and Mobile Banking Apps. | ✔ | ✔ |
| Apply for Business Debit Card ,request for Cheque book ,Bank Statements and much more | ✔ | ✔ |
| Learn and Apply for Products using a single click using “Discover and Apply” | ✔ | ✔ |
| Enhanced live chat feature available on Android mobile devices. Use it to chat with our agents for instant assistance | ✔ | ✔ |
| Enhanced ATM locator on the Mobile app. | ✔ | ✔ |
| Trade Finance Account Details Enquiry | ✔ | ✔ |
| Trade Finance services like LC, Guarantees, STLs etc. ( Can be requested only through browser and not through mobile apps currently) | ✔ | ✔ |
| View your outstanding bills and make instant bill payments using your bank account in one go. (e.g. Etisalat, DEWA, SEWA, FEWA, Du, Salik, EMAAR) | ✔ | ✔ |
| Make safe and seamless Fund Transfers and Remittances | ✔ | ✔ |
| Upload Trade License | ✔ | ✔ |
| Upload the Financial transaction documents (using desktop browser) | ✔ | ✔ |
How to register
How to register on RAKBANK Business Banking Application/ mobile app
For a Business login, you may register to our Digital banking application either by visiting your nearest branch or through a self-service option
- Go to the Google Play Store and Apple App Store on your mobile device
- Search for Rakbank Business Banking app
- Select the type of login as Business
- Select the Register link on the screen.
- Enter your account number or Debit card number
- Enter other details like Passport Number and Date of Birth when asked and verify your Registered Mobile Number.
- Enter the OTP sent to your Mobile Number to confirm your Registered Mobile Number
- Enter the Debit Card PIN
- Set up a preferred login password
For a Corporate login, you may use the same credentials as you use for Corporate Digital banking desktop browser application to login to our new mobile app.
As it’s a single mobile app that can be used to access both SME and Corporate Banking logins, you may preset your preferred login type – Business or Corporate using ‘Remember Me’ option before you login to our new app. You have the ability to switch to Business or Corporate login page
Thus next time you try login to the app, system renders you the login page based on your login type.
Contact Details
RAKBANK Head Office
P.O.Box 5300, RAK Operations Centre, Emirates Road, Ras Al Khaimah, U.A.E
Telephone: 04-2130000 or call our automated service on 600 54 4049 for RAKBANK customers and 600 54 0044 for RAKislamic customers. Fax: +971 4 3263640
Telex: 99210 NBRAKFX EM Cable: BANKWATANI, SWIFT: NRAKAEAK
RAKBANK Tax Registration Number: 100272500800003
SWIFT Code
A SWIFT code sometimes also called a SWIFT number is a standard format for Business Identifier Codes (BIC). Banks and financial institutions use them to identify themselves globally. It says who and where they are a sort of international bank code or ID.
- NRAKAEAKXXX