POSB Hotline

POSB Hotline, POSB, short for Post Office Savings Bank, is one of Singapore’s top banks and operates as a subsidiary of DBS Bank. POSB was taken over by DBS in 1998, but continues to operate as a separate entity. POSB is known to be one of the oldest banks in Singapore and its consumer banking services are amongst the most popular in Singapore. The bank offers a wide range of consumer products and services, ranging from loans, credit cards, investment options and savings options.

Before POSB was acquired by DBS in 1998, the bank was mostly a public funded bank and was one of the foremost banks offering affordable banking services to Singaporean citizens and permanent residents. The bank continues to offer low cost, affordable banking services to a wide strata of Singaporean society that includes students and persons in National Service.


Even after the acquisition by DBS, POSB continues to be one of the largest banks in Singapore, still running the largest network of ATMs and bank branches in Singapore. POSB customers also receive preferential and affordable interest rates from DBS Bank.

POSB operates a total of 52 branches in the Island State. Four of these branches offer services on Sundays as well.

POSB Branches in Singapore

Branch NameAddressWorking Hours
Eunos Station Branch30 Eunos Crescent #01-01 Eunos MRT Station Singapore 409423 Mon – Fri: 8.30 AM – 8.30 PM Sat – Sun: 8.30 AM – 3.00 PM
Heartland Mall BranchBlk 205 Hougang Street 21 #03-00 Heartland Mall Singapore 530205 Mon – Sat: 11:00 AM – 7:00 PM
Hougang Central BranchBlk 805 Hougang Central #01-102/104 Singapore 530805 Mon – Fri: 8:30 AM – 4:30 PM Sat: 8.30 AM – 1.00 PM
ITE College Central Branch2 Ang Mo Kio Drive Blk A #01-10 Singapore 567720 Mon – Fri: 8:30 AM – 4:30 PM Sat: 8.30 AM – 1.00 PM
Jurong East Central Branch21 Jurong Gateway Road #01-03 CPF Jurong Building Singapore 608546 Mon – Fri: 8:30 AM – 4:30 PM Sat: 8.30 AM – 1.00 PM
Jurong Point Branch1 Jurong West Central 2 #B1-20 Jurong Point Shopping Centre Singapore 648886 Mon – Sat: 11.00 AM to 7.00 PM Close on Sundays and Public Holidays
Jurong West BranchBlk 501 Jurong West Street 51 #01-279/281 Singapore 640501 Mon – Fri: 8:30 AM – 4:30 PM Sat: 8.30 AM – 1.00 PM
Kampong Ubi BranchBlk 301 Ubi Avenue 1 #01-257 Singapore 400301 Mon – Fri: 8:30 AM – 4:30 PM Sat: 8.30 AM – 1.00 PM
Marine Parade BranchBlk 83 Marine Parade #01-584/586 Singapore 440083 Mon – Fri: 8:30 AM – 4:30 PM Sat: 8.30 AM – 1.00 PM
Nanyang Estate BranchBlk 960 Jurong West Street 92 #01-174 Singapore 640960 Mon – Fri: 8:30 AM – 4:30 PM Sat: 8.30 AM – 1.00 PM
Nee Soon South Branch30 Yishun Street 81 #01-04 Nee Soon South Community ClubMon – Fri: 8.30 AM – 4.30 PM Sat: 8.30 AM – 1.00 PM
Newton Branch135 Bukit Timah Road Newton Building Singapore 229837 Mon – Fri: 8:30 AM – 4:30 PM Sat: 8.30 AM – 1.00 PM
Ngee Ann City Branch391 Orchard Road #04-15 Ngee Ann City Singapore 238872 Mon – Sat: 11:00 AM – 7:00 PM
Pasir Ris East BranchBlock 442 Pasir Ris Drive 6 #01-32/34 Singapore 510442 Mon – Fri: 8:30 AM – 4:30 PM Sat: 8.30 AM – 1.00 PM
POSB Compass One Branch1 Sengkang Square #02-05/06 Compass One Mall Singapore 545078 Mon – Sat: 11.00 AM – 7.00 PM
Potong Pasir Branch6 Potong Pasir Ave 2 #01-02, Potong Pasir Community Centre Singapore 358361 Mon – Fri: 8:30 AM – 4:30 PM Sat: 8.30 AM – 1.00 PM

POSB Customer Care Helpline Numbers

HotlineWorking HoursPhone Number
POSB Online Banking Hotline24 Hours1800 339 6666
Personal Banking24 Hours1800 747 7000 Overseas – 65 6747 7000
Corporate & Institutional BankingMonday to Friday – 9 AM to 6 PM65 6876 0888

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POSB Credit Card Hotline and Commercial Banking Numbers

HotlineWorking HoursPhone Number
Credit Cards24 HoursLocal – 1800 111 1111
Business BankingMonday to Friday – 9 AM to 6 PM1800 339 6666
Commercial BankingMonday to Friday – 9 AM to 6 PM65 6245 8811
Report lost/stolen credit cardNot Available1800 339 6963 Overseas – + (65) 6339 6963

How do you change your credit card PIN with POSB?

You can change your POSB credit card PIN in two ways:

Through the Mobile Application: Changing the PIN through the mobile App is the most convenient way to change your credit card PIN. All you have to do is to enter your credentials to verify your identity.

How do you change your phone number with POSB?

In order to change your telephone number, you need to visit the nearest POSB branch and fill out an application form. Before you fill out the form, you will need to confirm your identity details in order for the bank to verify your details. The bank usually takes about four to five working days to activate your mobile number. Also check for POSB iBanking Service to learn more.

What is meant by priority banking?

Priority banking is a specific branch of banking, largely connected with consumer banking. The bank recognises certain individuals, who are usually above average in their net worth, and provide them with services that would make banking more convenient than before. As such, customers are allowed to apply for priority banking services and these kind of services are closely connected with wealth management.