Old Mutual Bank Details

Old Mutual Limited (OML) is a premium African financial services group that offers a broad spectrum of financial solutions to retail and corporate customers across key markets in 14 countries.

Contact us – Service

Product name

  • Funeral policies
  • 2-in-ONE Plans (Savings, Education)
  • Life Plan
  • Savings4Retirement
  • Retirement Plan
  • FutureInvest
  • Burial Support Plan

Contact Details

Tel: 0860 60 70 00
Email Service Centre

Product name

  • Old Mutual Tax Free Savings Account
  • Old Mutual Invest Flexible Plan
  • MAX Investments
  • XtraMAX
  • MAX Investments Optimal Retirement Annuity
  • GREENLIGHT which includes Life Cover, Disability and Severe Illness Cover, Final Expenses
  • Flexidowment
  • Flexipension

Contact Details

Tel: 0860 50 60 70
Email Service Centre

Contact us – Loans & Money Account

Contact Details
LOAN SALES: 0860 000 886

Monday to Friday: 07h30 to 18h00
Saturday: 08h00 to 13h00
Closed on Sundays and Public Holidays
MONEY ACCOUNT DIGITAL: 0860 000 883

Monday to Friday: 08h00 to 17h00
Saturday: 08h00 to 12h00
Closed on Sundays and Public Holidays
Email: OMFMAOnline@oldmutual.com
CLIENT SERVICES: 0860 445 445 / 0860 222 252

Monday to Friday: 07h30 to 18h00
Saturday: 08h00 to 14h00
Closed on Sundays and Public HolidaysCOLLECTIONS: 0860 633 377

Monday to Thursday: 07h00 to 21h00
Friday: 07h00 to 18h00
Saturday: 08h00 to 13h00
Closed on Sundays and Public HolidaysCOMPLAINTS: 0860 445 445

Monday to Friday: 08h00 to 17h00
Saturday: 08h00 to 13h00
Closed on Sundays and Public Holidays
Should your complaint/enquiry not be resolved to your satisfaction, kindly let us know by e-mailing us at: OMFComplaints@oldmutual.com.

REPORT FRAUD: 0800 222 117


If you suspect fraud please report to Old Mutual Tipoffs Anonymous.
24/7 toll free number: 0800 222 117
Email: toahotline@tip-offs.com.