Lloyds TSB Bank PLC

Dubai International Financial Centre (DIFC) is the leading financial hub for the Middle East, Africa and South Asia (MEASA), which comprises 72 countries with an approximate population of 3 billion and a nominal GDP of US$ 7.7 trillion.

With a 15-year track record of facilitating trade and investment flows across the MEASA region, the Centre connects these fast-growing markets with the economies of Asia, Europe and the Americas through Dubai.

DIFC is home to an internationally recognised, independent regulator and a proven judicial system with an English common law framework, as well as the region’s largest financial ecosystem of more than 25,600 professionals working across over 2,500 active registered companies – making up the largest and most diverse pool of industry talent in the region.

The Centre’s vision is to drive the future of finance. Today, it offers one of the region’s most comprehensive FinTech and venture capital environments, including cost-effective licensing solutions, fit-for-purpose regulation, innovative accelerator programmes, and funding for growth-stage start-ups. 

Comprising a variety of world-renowned retail and dining venues, a dynamic art and culture scene, residential apartments, hotels and public spaces, DIFC continues to be one of Dubai’s most sought-after business and lifestyle destinations.

Telephone banking services

PhoneBank for International Customers. The PhoneBank is timely and more secure than cash transactions since you choose your own secret password and you will receive one-to-one attention every time you call.

You can request your transfer when it suits you, our Telephone Banking service is open 6am – Midnight UK time, 7 days per week. Calls may be monitored/recorded. Payments are processed during normal banking hours.

Useful Information

PhoneBank Terms and Conditions(Telephone banking services) (PDF, 303 KB)

  • Call us to register for PhoneBank:From the UK:
     03457 329802From outside the UK:
     +44 (0) 3457 329802Lines are open Mon-Fri 8am-5pm
    Calls may be monitored and recorded in case we need to check we have carried out your instructions correctly and to help us improve our quality of service. Call costs may vary depending on your service provider.
  • What can you do by phone? With International PhoneBank you can do almost everything you can do at a branch:
    • transfer up to £20K in a single payment with a daily limit of £30k
    • For larger amounts up to £100K (currency equivalent) it is possible to give instruction over the phone
    • check your balance
    • check transactions
    • pay bills
    • manage your standing orders
    • cancel direct debits
    • organise holiday money
    • update your address

Internet Banking

For the following accounts:

  • Premier International Current Account (Sterling only)
  • International Current Account (Sterling only)
  • International Regular Saver Account
  • Islands Current & Savings Accounts
  • Before registering, make sure you have read the Sterling Internet Banking terms and conditions

Currency Internet Banking

For the following accounts:

  • Euro & US Dollar Premier International Current Account
  • Euro & US Dollar International Current Account
  • International Bonus Saver
  • International Incentive Saver
  • Fixed Term Deposits
  • Money Market Call Account (including Islands)

Customer Service Team

  +971 4 362 2222

General office hours are from 8am to 5pm Sunday – Thursday.

DIFC Authority

The Gate, Level 14, DIFC
P.O. Box 74777, Dubai, UAE
Tel: +971 (0)4 362 2222

DIFC Authority (London Office)

68 Lombard Street
P.O. Box EC3V 9LJ, London, United Kingdom
Tel: +44 207 868 2811

Dubai Financial Services Authority

The Gate, Level 13, West Wing, DIFC
P.O. Box 75850, Dubai, UAE
Tel: +971 (0)4 362 1500

DIFC Courts

Ground Floor, Gate District 4, Gate District, DIFC
Tel: +971 (0)4 427 3333

DIFC FinTech Hive 

Level 1, Zone D, Gate Avenue, DIFC  
Dubai, UAE
Tel: +971 (0)4 327 7617 
Email: [email protected]

DIFC Academy 

GV2, Gate Village, DIFC 
P. O. Box 74777 Dubai, UAE
Tel:+971 (0)4 362 2375
Email: [email protected]

For Venue booking:

Tel:+971 (0)4 4019326 /25
Email: [email protected]

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