Lincoln University It Help

The Office of Information Technology  provides secure, reliable and integrated technology solutions in alignment with academic and administrative goals, while delivering excellence in customer service. In support of this mission, we will:

  • Partner with the University community to understand the information technology needs of faculty, staff and students.
  • Provide leadership and planning for the effective and strategic use of emerging technologies.
  • Demonstrate technical and operational excellence through a commitment to professionalism and continuous improvement.

Lincoln University’s IT Core Values

Our Core Values drive and guide us as we serve the University community. As members of IT, we are committed to:

  • Collaboration: We are dedicated to a constructive, team-oriented environment, gathering varied perspectives, sharing knowledge and building effective partnerships with key stakeholders.
  • Continuous Improvement: We strive for operational excellence through the on-going development of the staff and the organization as a whole.
  • Innovation: We encourage creative and critical thinking in the development of technology services and solutions.
  • People: We listen to, respect, and care for faculty, staff, students and one another, both professionally and personally.
  • Service: We strive to provide excellent service by being consistent, agile, reliable and accessible to all.
  • Transparency: We leverage open communications and thoughtful business processes to be accountable in our interactions and our work.

Lincoln University It Help

The Information Technology Services Help Desk is located on the second floor of Schweich Hall, room 205. You can reach the ITS Help Desk by calling 573-681-5888, by emailing [email protected] , or by filling out a service request form.

Regular onsite support hours are Monday-Friday 8:00am – 5:00pm, Excluding Holidays.
Summer onsite support hours are Monday-Thursday 7:30am – 6:00pm, Excluding Holidays.

The Information Technology Services (ITS) team provides technology support for Lincoln University in the areas of networking services, telecommunication services, desktop support, and server/applications support.