First National Bank 24 Hour Hotline

First National Bank 24 Hour Hotline, FNB is the oldest bank in South Africa. FNB trades as a division of FirstRand Bank Limited.  As a financial institution, FNB provides personal, private, business, commercial and corporate banking services to millions of customers across South Africa.

24/7 Business Desk

0877 FNB 247

135 from an FNB SIM or 087 575 0147 from any landline

Operating hours 

If you are dialing from outside South Africa, dial the number below first followed by the 087 number above when prompted.
Tel: +27 11 371 3711

Sales and order enquiries: 08h00-17h00 (Mon – Fri)
Support: 08h00-19h00 (Mon – Fri) + 08h00-17h00 (Sat) + 08h00-13h00 (Sun)

Account-related queries

  • Credit/deposit confirmation.
  • Debit confirmation.
  • Reversal of debit orders (within 40 days).
  • Reversal of charges.
  • Inward and outward Forex payments.
  • Balance enquiries.
  • Debit orders (switching, stop payments).
  • Business Account closure.
  • Bank codes (FNB or other banks).
  • Deposit book requests (printed with company details only).
  • Cash deposits into ADT machines.

Card-related queries

  • Card limit changes (increases/decreases).
  • Business Visa Cheque Card (replacement/cancellation).
  • Business Credit Card (cancellation).

Cheque-related queries

  • Stop cheque payments.
  • Cheque book reorders.
  • Uplifting holds when deposited cheques are unpaid.

Payments and transfers

  • 3rd party payments between accounts.