First National Bank 24 Hour Hotline

First National Bank 24 Hour Hotline, FNB is the oldest bank in South Africa. FNB trades as a division of FirstRand Bank Limited.  As a financial institution, FNB provides personal, private, business, commercial and corporate banking services to millions of customers across South Africa.

24/7 Business Desk

Telephone 
0877 FNB 247


Telephone 
135 from an FNB SIM or 087 575 0147 from any landline

Operating hours 
24/7

International 
If you are dialing from outside South Africa, dial the number below first followed by the 087 number above when prompted.
Tel: +27 11 371 3711

Hours 
Sales and order enquiries: 08h00-17h00 (Mon – Fri)
Support: 08h00-19h00 (Mon – Fri) + 08h00-17h00 (Sat) + 08h00-13h00 (Sun)

Account-related queries

  • Credit/deposit confirmation.
  • Debit confirmation.
  • Reversal of debit orders (within 40 days).
  • Reversal of charges.
  • Inward and outward Forex payments.
  • Balance enquiries.
  • Debit orders (switching, stop payments).
  • Business Account closure.
  • Bank codes (FNB or other banks).
  • Deposit book requests (printed with company details only).
  • Cash deposits into ADT machines.

Card-related queries

  • Card limit changes (increases/decreases).
  • Business Visa Cheque Card (replacement/cancellation).
  • Business Credit Card (cancellation).

Cheque-related queries

  • Stop cheque payments.
  • Cheque book reorders.
  • Uplifting holds when deposited cheques are unpaid.

Payments and transfers

  • 3rd party payments between accounts.