Emirates NBD, United Arab Emirates

Emirates NBD, the leading Banking Group in the MENAT region, was formed on 19 June 1963, when H.H. Late Sheikh Rashid bin Saeed Al Maktoum signed the Charter of Incorporation of the National Bank of Dubai (NBD) which became the first National Bank established in Dubai and the United Arab Emirates (UAE). With the blessings of H.H. Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, NBD merged with Emirates Bank International (EBI) on 06 March 2007, to form Emirates NBD, the largest banking group in the region by assets. On 16 October 2007, the shares of Emirates NBD were officially listed on the Dubai Financial Market (DFM). The merger between EBI and NBD to create Emirates NBD, became a regional consolidation blueprint for the banking and finance sector as it combined the second and fourth largest banks in the UAE to form a banking champion capable of delivering enhanced value across Corporate, Retail, Islamic, Investment, and Private Banking, Global Markets & Treasury, Asset Management and Brokerage operations throughout the region.

In 2013, Emirates NBD celebrated its 50th anniversary, marking the Group’s outstanding achievements while highlighting the bank’s solid historical and financial foundations as well as its promising future.

As at 31st December 2020, total assets were AED 698 Billion, (equivalent to approx. USD 190 Billion). The acquisition of DenizBank represents a significant milestone for Emirates NBD with the Group expanding its presence to 13 countries, servicing over 14 million customers. The Group is ranked among the top 20 in the Forbes’ list of the World’s Best Regarded Companies, securing a leading spot among global brands.

The Group has a significant retail banking franchise in the UAE and is a key participant in the global digital banking industry with 94% of all financial transactions and requests conducted outside of its branches. The Group announced the creation of E20., a digital business bank for entrepreneurs and SMEs while Liv., the lifestyle digital bank for millennials continued to be the fastest growing retail proposition in the UAE. Emirates NBD was named ‘UAE’s Best Bank’ in 2020 for a fifth consecutive year by Euromoney. In addition, Emirates NBD received the ‘Excellence in Leadership in the Middle East’ award, introduced this year in light of the Covid-19 impact, as a recognition of its efforts in responding to the Covid-19 crisis. The Bank is ranked 87th in The Banker’s list of the World’s Top 1,000 Banks. Emirates NBD was named ‘Bank of the Year – UAE 2020’ for the sixth year and ‘Bank of the Year – Middle East 2020’ for the third time by The Banker. In addition, Emirates NBD has been assessed as the ‘Strongest Bank in the UAE’ and ‘Fifth Strongest Bank in the Middle East’ by The Asian Banker 500 Largest and Strongest Banks Rankings.

The Group has operations in the UAE, Egypt, India, Turkey, the Kingdom of Saudi Arabia, Singapore, the United Kingdom, Austria, Germany, Russia and Bahrain and representative offices in China and Indonesia with a total of 915 branches and 4,029 ATMs / SDMs. The Group has a large social media following, being the only bank in the Middle East ranked among the top 20 in the ‘Power 100 Social Media Rankings’, compiled by The Financial Brand for 2019. Emirates NBD is a major player in the UAE corporate segment and has strong Islamic banking, investment banking, private banking, asset management, global markets & treasury and brokerage operations.

Emirates NBD is an active participant and supporter of the UAE’s main development and community initiatives, in close alignment with the UAE government’s strategies, including financial literacy and advocacy for inclusion of People with Disabilities under its #TogetherLimitless platform. The Group is recognised for the pioneering efforts in employee volunteering and corporate social responsibility by IMPACT2030, the corporate volunteering arm of the United Nations. Emirates NBD Group is a Premier Partner and the Official Banking Partner for Expo 2020 Dubai.

Preservation of the UAE culture and heritage is at the heart of the Group and in addition to supporting various initiatives that aim to preserve the UAE culture, Emirates NBD launched in 2003, the first pearl museum in the region containing the largest collection of natural pearls in the GCC. The Emirates NBD Pearl Museum is a gift from the late Sultan Al Owais, the founder of the National Bank of Dubai to the people of the UAE to remind them of their culture and heritage before the discovery of oil.

Currently, more than 25,000 people, representing more than 70 nationalities, are employed by Emirates NBD, making it one of the largest and most culturally diversified employers in the UAE. As a national banking champion, Emirates NBD is an ambassador of economic and social progress for the entire UAE to the world.

Mobile Banking

Keep yourself updated with our Mobile Banking Service

Fast, Convenient and useful Banking Services on the go

The Mobile Banking App from Emirates NBD is created to offer you fast, convenient and useful on-the-go banking services.

  1. View your financial summary position and scheduled transactions
  2. Get your queuing ticket even before reaching the branch
  3. Transfer funds internationally with Western Union

What is Emirates NBD Mobile Banking?

Emirates NBD Mobile Banking is a downloadable application, which is compatible with Apple (iPhone & iPad) and Android devices. It provides you with the ability to conveniently perform banking services similar to Online Banking, with the support of both Arabic and English languages.

How to download the Emirates NBD Mobile Banking Application?

Emirates NBD Mobile Banking is a downloadable application, which is compatible with Apple (iPhone & iPad) and Android devices. It provides you the ability to conveniently perform banking services similar to the Online Banking service with the support of both Arabic and English languages.You can download the application(s) to any of the supported devices directly from the vendor store:

  • Apple iTunes App Store
  • Google Play

Online Banking

Emirates NBD Online Banking provides you with a wide range of transactions, recommendations tailored to your lifestyle and a Digital Store for all your banking needs. It is also compatible with your laptop, tablet or mobile devices with all functionalities!*

How can I start using Online Banking?

On the Emirates NBD website, kindly click on ‘Customer Login’ and select “Register for Online/Mobile Banking”

You have two options for registration:

  • Register with Account: If you select Register with Account, your Account Number and Debit Card number will be requested.
  • Register with Credit Card: If you select Register with Credit card, you will need to enter your Credit Card number and date of birth.

If you have both account and credit card with the bank, you will Register using account and debit card only. If you only have a credit card, you will ‘Register with credit card’

Once the above mentioned process is completed, you will then receive an authentication code through SMS on your registered mobile number. Please enter this code on the specific fields on the Online Banking registration screen. Now you can specify your preferred user name and click on ‘Confirm’ to proceed. You will be requested to select secret questions and determine answers for each, after which you set your password. That’s it!

You can now directly login to your Online or Mobile banking using the User Name and Password you have specified.

Available Transfers and Payments

Bill Payments
  • Telecommunication
  • Utilities
  • Credit Cards
Other Payments
  • RTA
  • Fines
  • Property
  • Airlines
  • Dubai Government
  • Other
Local Transfers
  • Between my Emirates NBD Accounts
  • Other Emirates NBD Accounts
  • Emirates Islamic Accounts
  • Other Local Banks
International Transfers
  • International Transfer
  • Direct Remit
  • Western Union

Contact US

Our Call Centre is now available 24/7.

Our Digital Banking Platforms (Mobile Banking and Online Banking) are always available, making banking from home easy and convenient.

For customers calling in UAE: 600 54 0000

For customers calling outside UAE: +971 600 54 0000

Priority Customer Services (24 Hrs):

For customers calling in UAE: 800 100

For customers calling outside UAE: +971 4 316 0333


For all general postal enquires, please write to:
Emirates NBD Bank
P.O. Box 777
Deira, Dubai
United Arab Emirates