Development Bank of Singapore DBS Bank Ltd, DBS is a leading financial services group in Asia. We are headquartered in Singapore, with a growing presence in Greater China, Southeast Asia and South Asia. As a bank born and bred in Asia, we are well-positioned as your partner to capture opportunities across the region.
How We Bank
| Asian Relationships For us, customer centricity is not just a buzzword. We strive to embody elements of what relationships are about in Asia: a) being there for the long haul, through good times and bad, and b) recognising that relationships have swings and roundabouts, and that every transaction does not have to be profitable in its own right. At DBS, we also value relationships with staff and the community. |
| Asian Connectivity We work in a collaborative manner across geographies, supporting our customers as they expand. Our one-bank approach lets us rise above individual country and business line priorities. |
| Asian Service We aim for every customer to walk away from any interaction feeling that we have been Respectful, Easy to deal with and Dependable. Our service ethos is characterised by the “humility to serve and the confidence to lead”. |
| Asian Innovation We understand that some global solutions do not necessarily apply to Asia. We leverage our insights to constantly innovate new ways of banking as we strive to make banking more intuitive and interactive for our customers. |
| Asian Insights We know Asia better and use our knowledge of how to do business in this region to provide unique Asian insights to support our customers’ growth. We leverage our knowledge of local markets to create Asian-specific products to address our customers’ bespoke needs. |
Our Leadership
DBS is the first company in Singapore to have won all five awards — Best Managed Board, Best CEO, Best CFO, Best Annual Report and Best Investor Relations — at the Singapore Corporate Awards. The awards are a testament to the bank’s strong management, performance and high standards of corporate governance.
Our Management
DBS is fully committed to effective governance to protect the interests of all our stakeholders and to promote the long-term sustainability of the Group. The Board of Directors directs the Group in the conduct of its affairs and ensures that corporate responsibility and ethical standards underline the conduct of the Group’s business and bears ultimate responsibility for the Group’s governance, strategy, risk management and financial performance. The Group Management Committee, which includes the Group Executive Committee, is responsible for setting DBS’ business strategy, prioritising the allocation of DBS’ overall resources, monitoring adherence to DBS’ core principles and values, driving higher returns to shareholders, and ensuring outstanding service to our customers.
Valuing Our Employees
Recruiting individuals for their talent is only the first step. Imbuing them with a sense of purpose, providing training, and encouraging them to aim high are also key if we are to build a high-performance organisation with highly engaged employees. To achieve this, we provide differentiated employee experiences, including learning and development, rewards and recognition, and a work-life balance.
Our Values
We believe that here in DBS, people truly are our biggest asset. While modern technology has helped to transform the banking sector, we are ultimately still a people-driven business. As we continue to expand, our goal is to embed a set of firm values into the organisation so that we will develop a distinctive DBS performance culture with PRIDE!. We want our people in DBS to be known for their commitment, innovation and sense of empowerment.
At the heart of all that we do, we want our people in DBS to be see beyond the day-to-day and to be guided by our values. In short, we want our people to take pride in the way we conduct business and behave as engaged corporate citizens.
Purpose-driven
We Create Impact Beyond Banking
At DBS, we believe the impact we create goes beyond banking… because what we do touches real people, real businesses and real lives. We strive to be a long-term Asian partner, committed to making banking joyful and trustworthy, and transforming Asia for the better.
Relationship-led
We Collaborate to Win For DBS
At DBS, we build long-lasting relationships and strong teams. We collaborate by working together to find better solutions. We treat each other and our partners with respect.
Innovative
We Embrace Change to Add Value
At DBS, we embrace change and we are not afraid to do things differently. We are encouraged to challenge the status quo and find innovative ways to serve our customers well and create delightful experiences.
Decisive
We Think, Act, Own
At DBS, ours is a workplace where people walk in confidence knowing that it’s not about who you are, or where you come from… but about what you can do. People thrive here as they are given the freedom to decide, take ownership and make things happen.
E!
We Are Everything Fun!
At DBS, people are excited and energised about being part of a great team. We have fun and celebrate together!
Footprints in Asia
Headquartered and listed in Singapore, DBS is one of Asia’s leading banks with over 9 million customers in 18 markets. We have a growing presence in the three key Asian axes of growth – Southeast Asia, Greater China and South Asia. To continue staying at the forefront of the industry, we have been using digital technology and innovation to extend our reach and enhance our efficiencies.
Award Winning Bank
Since our founding 50 years ago, DBS has always had a history of trailblazing and innovating. As we celebrate our 50th anniversary, we are honoured that our digital leadership has been recognised as leading the way not just in Asia but the world.
In a first for a Singapore and Asian bank, DBS Bank has overtaken larger, more established banks to be named Best Bank in the World. The prestigious top award was conferred to DBS by Global Finance in its World’s Best Global Banks 2018 Awards.
DBS was also named the ‘World’s Best Digital Bank’ in 2016 and 2018 and the ‘World’s Best SME Bank’ in 2018 by Euromoney.
The bank has also been named “Safest Bank in Asia” by Global Finance for nine consecutive years from 2009 to 2017. We dedicate our progress over the years to each and every one of our customers and employees in the region. Your belief in DBS inspires us to continuously lead the way and shape the future of banking in Asia.