Hours
Monday to Thursday 8.30am – 5pm
Friday 9am – 5pm
Exam hours
Monday to Thursday 8.30am – 5.15pm
Friday 9.00am – 5.15pm
To make an appointment
Telephone: +64 3 369 44 44 (on campus: extension 94444)
Please do not come to the clinic in person to book an appointment or if you need to be seen on the day – you must prebook ALL appointments via a telephone call or via MMH (online portal).
If we know the matter is urgent we will see you as soon as we can.
A reminder text is usually sent the day before your booked appointment.
To cancel an appointment
Telephone: +64 3 369 44 44 (on campus: extension 94444)
A fee will be charged for not cancelling a booked appointment.
Appointment selection:
Urgent appointments
For the sudden onset of illness or emergencies of any type an urgent appointment can be made. These appointments are made with the doctor or the nurse using our duty nurse triage system. You will be assessed upon arrival and be seen depending on the urgency of your situation.
Routine appointments
Routine appointments are 15 minutes with the doctor or nurse. These are usually not available “on the day”.
Duty Clinic
The duty clinic is for people requiring an urgent, same day appointment. Your initial assessment will be made by a nurse who may refer you to the doctor – though not necessarily on the same day. There are no appointment times and waiting times vary. If you are very unwell, please alert reception when you arrive.
Counselling appointments
Appointments with our counselors are 50 minutes in duration and our patients usually have between one and six of these sessions. There is a waiting list. Please see the counselling services page for more information.
Physiotherapy, Healing Touch and Dietician
These appointments are all made by the Health Centre reception team. Please speak with one of our staff to arrange.
If you are uncertain whether you need to come in or not, ring and ask to speak to our telephone triage nurse. If the telephone is busy we will try to phone you back within the hour.
If you are on campus you are able to walk in and ask for an appointment. If there are no routine doctor’s appointments available you will be seen by a duty nurse in the duty clinic, and if the matter is urgent, be offered a doctor’s appointment.
Patients with disabilities
There are designated disabled carparks available in the UCSA carpark near the Health Centre.
The Centre is also equipped with automatic front doors and two disabled persons toilet facilities.
Location
The Health Centre is located in the UCSA carpark on the riverbank adjacent to the Ilam school boundary.
Phone
Off campus: +64 3 369 44 44
On campus extension: 94444
All Campus Emergencies
Phone (Security): 6111
Fax +64 3 348 4384
Email (for enquiries only)
As this email address is only checked intermittently, please do not use this email to make, change or cancel appointments OR for questions that require an urgent response.
Email: [email protected]