Toi Ohomai Institute Of Technology Hospitality Management

New Zealand Diploma in Hospitality Management (Level 5)

Keen on a career in hospitality management?



This one-year course will set you up for a trainee management or team leader position in New Zealand’s hospitality industry. You’ll learn about what’s involved in managing a department, facilities, inventories and supplies within a hospitality business, as well as how to monitor and maintain operating procedures.

You’ll also find out how to work with other staff and build great relationships. During your studies you’ll get plenty of practice talking with visitors and working at real events as part of a team. Lots of field trips during the year will put you in front of employers and show you what kind of organisations are involved in this growing industry.

Upon successfully completing the requirements you’ll receive the award of:

  • New Zealand Diploma in Hospitality Management (Level 5)
LocationsRotorua, Tauranga
Next intakeJul 2021 
Study options1 year full-time, including holidays (if applicable)Part-time study available
Total credits120
StudyLink assistance Available
Indicative Fees$5,768 total cost of qualification for domestic students 

To see the information for international students change your location using the button at the top right of the screen.

Career opportunities

  • Junior or trainee hospitality management roles, supervisor or team leader roles across a range of hospitality sectors such as kitchens, restaurants, bars, cafes, accommodation, catering or hotels.

Topics you’ll cover

  • Professionalism and core skills for tourism and hospitality
  • Introduction to the tourism and hospitality industry
  • Supervisory skills for tourism and hospitality
  • Hotel operations
  • Showcasing tourism, travel hospitality and gastronomy
  • Managing the customer experience
  • Planning and marketing for tourism and hospitality enterprise
  • Food and beverage operations

Further Study Options

Courses Offered at Toi Ohomai

  • New Zealand Diploma in Hospitality Management (Level 6)
  • Postgraduate Certificate in Management
  • Postgraduate Diploma in Management
  • Master of Management

Entry criteria

  • NCEA Level 2 including passes in English or Te Reo Māori, plus 42 credits at Level 3 or equivalent, OR
  • a Level 3 or Level 4 qualification in a hospitality-related discipline (e.g., food and beverage service, accommodation services, hotel reception), or equivalent, OR
  • evidence of ability to meet the academic requirements

Standard Entry Criteria

Admission, entry, selection, and enrolment into programmes will be in accordance with the Academic Regulations and/or, where approved, specific programme regulations.

English language requirements

Level 5 certificate or diploma IELTS Academic score of 5.5 with no band score lower than 5 or completed NZ Certificate in English Language Level 4 with the Academic Endorsement or meets a relevant English Proficiency Outcome



New Zealand Diploma in Hospitality Management (Level 6)

Ready to expand your skills in hospitality management? You could be walking into awesome roles in New Zealand’s booming tourism sector, or around the world. Or maybe you want to set up business for yourself?

In this one-year, jam-packed course you build on the skills learnt at level 5. You learn about business planning, operations, staffing, costings and marketing. You also get hands-on practice at real-life hospitality events and learn what it takes to deliver awesome customer experiences.

The industry is facing a massive shortfall of skilled employees, so get skilled today and become part of this growth industry.

Upon successfully completing the requirements you’ll receive the award of:

  • New Zealand Diploma in Hospitality Management (Level 6)
LocationsRotorua
Next intakeJul 2021 
Study options1 year full-time, including holidays (if applicable)Part-time study available
Total credits120
StudyLink assistance Available
Indicative Fees$5,768 total cost of qualification for domestic students 

To see the information for international students change your location using the button at the top right of the screen.

Career opportunities

  • Team leader, supervisor or management roles across a range of hospitality sectors including kitchens, restaurants, bars, cafes, accommodation, catering, food and beverage, hotels/resorts, and conferences/events.

Topics you’ll cover

  • Cultural Dimensions of Tourism and Hospitality
  • Tourism and Hospitality Staff Development and Retention
  • Innovation in Food and Beverage
  • Managing Venues for Hospitality Events
  • Planning for Sustainable Tourism and Hospitality Enterprise
  • Product Development for the Tourism and Hospitality Industry
  • Introduction to Tourism and Hospitality Enterprise and Investment
  • Hotel Management

Further Study Options

Courses Offered at Toi Ohomai

  • Postgraduate Certificate in Management
  • Postgraduate Diploma in Management
  • Master of Management

Entry criteria

  • a Level 5 qualification recognised by Toi Ohomai as being relevant to the hospitality industry, or equivalent, OR
  • a Level 4 qualification recognised by Toi Ohomai as being relevant to the hospitality industry AND relevant work experience (supervisory or junior management level in the hospitality industry), OR
  • evidence of ability to meet academic requirements

Standard Entry Criteria

Admission, entry, selection, and enrolment into programmes will be in accordance with the Academic Regulations and/or, where approved, specific programme regulations.

English language requirements



IELTS Academic score of 6 with no band score lower than 5.5 or completed New Zealand Certificate in English Language Level 4 with the Academic Endorsement or meets a relevant English Proficiency Outcome