Standard Bank Call Centre

Below is the information on the Standard Bank Call Centre. For more enquiries and to report or make complaints, please call us on the contact details below

Customer care line

Our operating hours are:
Monday-Friday: 8:00 to 21:00
Sat-Sun & Public Holidays: 8:00 to 16:00
South Africa 0860 123 000
International010 249 0423
Email us [email protected]

Business customers

Our operating hours are:
Monday-Friday: 8:00 to 21:00
Sat-Sun & Public Holidays: 8:00 to 16:00
South Africa 0860 109 075
International +27 11 299 4633
Email us [email protected]

Emergency contacts

LOST OR STOLEN CARDS
South Africa 0800 020 600
International +27 10 249 0100

LOST OR STOLEN UCOUNT CARDS
South Africa 0860 826 868

FRAUD LINE

South Africa 0800 020 600
International +27 10 249 0100

INSURANCE 24-HOUR EMERGENCY HELPLINE
South Africa 0861 007 247