Mercantile Bank Address

For more enquiries or to make clarafication on an information provided, contact us with the informations below.

Contact Us

Customer Experience Call Centre

BANK@bility / Internet Banking:  +27 86 011 9923   Business Banking: +27 86 030 9250   Credit Card: +27 86 011 9925
  Lost/Stolen Card Hotline:   +27 86 011 9925
  International:   +27 11 302 0400 Fax:   +27 86 262 5031 Email:  [email protected]
If you have have any complaints,   Please call:  +27 86 011 9900 or email: [email protected]    The Ombudsman’s details:  The Ombudsman for Banking Services, PO Box 87056, Houghton, 2041
Telephone: (011) 712 1800 / 0860 800 900
Email: [email protected]

Lost and Stolen Cards

For lost or stolen cards, please call our call centre immediately
Local: +27 86 011 9925
International: +27 11 302 0400

Head Office

Tel: +27 11 302 0300 Fax: +27 86 262 5031	142 West St Sandown Johannesburg 2196	P O Box 782699 Sandton Johannesburg 2146

Business & Commercial Banking

New Business & Franchising  Sibonelo Ndlovu | Tel: 087 354 3086 | [email protected]
Johannesburg
Tel: +27 11 302 0300
  Head: Commercial Banking  l Sean Waywell  l  [email protected]
Head: Business Banking  I Natisha Lazarusl  [email protected]

Durban
Tel: +27 31 209 9048
Regional Commercial Manager  l  Gareth Scott l  [email protected]
Regional Business Manager  l  Selvan Govender l [email protected]

Western Cape
Tel: +27 21 419 9402
Regional Business & Commercial Manager
Saleem Triegaardt  l  [email protected]

Treasury

Tel: +27 11 784 7102
Tel: +27 11 784 7753
Tel: +27 11 784 7172
Email: [email protected]

Electronic Banking Services

Tel: +27 86 011 9923
Email: [email protected] 