1Lifedirect Insurance Ltd

At 1Life Insurance we believe that insurance has the power to change lives… to help a young mother triumph over cancer or to give a family the chance to start over after the loss of a parent. If you want to ensure that you and your family have the financial protection they need against disability, illness and even death then a 1Life policy is the solution for you.

All our products are only a telephone call away. We also offer our clients a financial needs analysis to ensure that they are buying the right cover based on their individual circumstances and what they can afford. Find out more about 1Life – South Africa’s number 1 direct life insurer. 

1Lifedirect Insurance Ltd Products

1Life promises more than just insurance. We offer affordable, simple and convenient products that meet the needs of all South Africans. Our product range includes:

  • Life insurance: provide for your family in the event of your death
  • Funeral cover: pay the funeral expenses of your immediate and extended family
  • Dread disease cover: financial protection against serious illness – such as strokes
  • Female dread disease cover: covers women and their children against a variety of cancers
  • Disability insurance: pay out if you are ever disabled by accident or injury
  • Expense Protector: pays out a monthly income if you were ever temporary disabled by illness or injury
  • Investments: products that are tailor made for every South African investor.

Contact details

Sales0860 10 53 40
Client services0860 10 51 94
Claims0860 10 51 96
Report fraud0861 11 56 53
Fax number0860 10 51 97
Policyholder USSD *120*101#
Client services[email protected]
General enquiries[email protected]
Claims[email protected]
Report fraud[email protected] 
Postal addressPO Box 11250
Physical addressAuto and General Park
1 Telesure Lane

Operating hours

Monday – Thursday08:00 – 20:00
Friday08:00 – 17:00
Saturday09:00 – 13:00
Monday – Friday08:00 – 17:00
Client Services
Monday – Friday08:00 – 18:00
Saturday09:00 – 13:00

We are closed on Sunday and public holidays